Privacy Policy

1. Overview Waypoint Transitions (“we,” “us,” or “our”) operates waypointsenior.com. This Privacy Policy explains how we collect, use, and protect information you provide when using our website or contacting us.

2. Information We Collect We collect information you voluntarily provide, including name, email address, and phone number submitted through contact or intake forms, information about your family's transition needs shared during consultations, and professional information submitted through our referral partner form. We also automatically collect standard website data including browser type, pages visited, and time spent on the site through cookies and analytics tools.

3. How We Use Your Information We use the information you provide to respond to inquiries and schedule consultations, provide transition management services, communicate project updates and relevant information, and improve our website and services. We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. How We Share Your Information We may share your information with vetted service providers engaged to fulfill your transition project, who are bound by confidentiality obligations, professional referral partners directly involved in your matter with your consent, and legal authorities when required by law.

5. Data Security We implement reasonable administrative and technical safeguards to protect your information. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

6. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

7. Your Rights You may request to access, correct, or delete personal information we hold about you by contacting us at hello@waypointsenior.com. California residents may have additional rights under the California Consumer Privacy Act (CCPA).

8. Children's Privacy Our website is not directed at children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised date.

10. Contact Us Waypoint Transitions  ·  hello@waypointsenior.com  ·  916-500-4303  ·  Serving the Greater Sacramento Area